11/23/2004

Give Thanks for Bob

Direct marketing copywriter Bob Bly, who was quite critical of blogging in a DM NEWS article he wrote just three weeks ago, launched a new blog today, and the reaction throughout the blogosphere was immediate and considerable.

(No, I’m not making this up.)

Steve Hall, of Adrants, wrote, “The launch of Bob Bly’s blog is welcome. Very welcome.”

Rick Bruner, of Business Blog Consulting, opined, “Who’s surprised? Resistance is futile.”

Debbie Weil, in her blog, said, “It’ll be fun to see how this plays out in the blogosphere.”

And Paul Chaney, of the Radiant Marketing Group, weighed in about Bob Bly with these thoughts: “I think his willingness to give this technology a spin is a signal event…Bob has much to learn about blogging, and we have much to learn from Bob.”

I couldn’t agree more with Paul.

In my own opinion piece in DM NEWS, I called Bob out for what I felt was his unfair criticism of blogs. But the truth is, he is a respected maven with a strong, loyal following in the industry in which I earn my livelihood, direct marketing. As a fellow copywriter, I couldn’t be happier to see him enter the blogosphere. His blog will attract a throng of readers, many of whom will be traditional, offline communications professionals. This will be all good for him. And all good for those of us who already have established an online presence as bloggers. Bob Bly will help push this revolutionary, self-publishing platform across the threshold and that much closer to the tipping point. Everybody will win.

By: Bob Cargill in: Blogging | Comments (0)| Permalink

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11/17/2004

No Holidays for Nonprofits

The holidays are a time for giving, and for many Americans that means giving not just to their families and friends, but also to support their favorite cause. Whether it’s out of habit, guilt – e.g., when we stop and think about it, we realize just how good we really have it – or just plain altruism, there’s no question about it: ‘Tis the season for charitable donations.

Of course, fundraisers are aware of this encouraging, immutable law of human nature, especially those working for social and human service organizations. In the eyes – and kind hearts – of the public, the condition of their clients appears especially adverse and acute at this time of year. Some of them are struggling in silence all year long, but during the holidays their pain and suffering resonates far and wide.

So like the men, women and children for whom they advocate, there really are no holidays for the fundraising professionals among us. Nonprofit organizations acting on behalf of the homeless, the hungry, the disabled, the ill and the infirm, among many other less fortunate segments of society, know this is the time to pull out all the stops in their appeals for financial assistance. This is the time to employ every proven, response-oriented strategy in the book.

For instance, Morgan Memorial Goodwill Industries – which serves individuals who face a variety of barriers to employment, including physical and/or mental disabilities, illiteracy, homelessness, inadequate education, and welfare dependency – is just one of countless charities to include personalized name and address labels as a “freemium” – a tangible, additional incentive to respond – in their holiday appeal.

“Thanksgiving should be a day of thanks, not of despair. That’s why we’re asking you and your neighbors to help Goodwill continue its tradition of sharing fellowship and hope on this special American holiday,” wrote Joanne K. Hilferty, President and CEO, in a recent direct mail fundraising letter.

“I’m enclosing a sheet of personalized labels to say thank you,” she continued in the postscript. “Though it’s only a small gift, I hope it will come in handy and remind you of all the good you’re doing every time you use a label!”

Then there’s the matching gift offer, invariably a winner, which Covenant House – the largest privately-funded childcare agency in the United States providing shelter and service to homeless and runaway youth – incorporated into its recent “Bed & Blanket Matching Gift Challenge” appeal (dated October 18, 2004).

Wrote Covenant House’s Sister Patricia A. Cruise, S.C., “Before the cold weather sets in, I need to ask you to make a contribution to make sure we can get through the winter and give each child who comes to us a safe place to sleep and good food to eat.”

Sister Cruise continued, “I count on our Bed & Blanket Drive so much, and so do our kids. And thanks to some very special friends on our Board who have pledged to match donations to this year’s Bed & Blanket Drive, your support today will go twice as far to help us this winter. Any gift will be doubled to help our kids!”

And the American Liver Foundation – the nation’s leading nonprofit organization promoting liver health and disease prevention – incorporated not just one, but several powerful response-triggers into its “2004 Year End Appeal.”

In the mailing I received just this week, the ALF captured my attention by localizing the affirmation line (“Your generosity will help us fund research and provide vital services to all those in Sudbury and across Massachusetts who are fighting liver disease!”), personalizing the postscript (“Mr. Cargill, the amount of research we are able to fund in the coming year depends on the response of supporters like you.”) and using a deadline to create a sense of urgency (“So please be as generous as you can – and reply by December 31, 2004.”).

Last but certainly not least, there’s the “World’s Greatest Bake Sale” conducted by Community Servings, a Boston-based nonprofit organization that runs a free, hot, home-delivered meals program for people ill with AIDS, their dependents and caregivers.

Out of the goodness of their hearts, top pastry chefs, bakeries, churches, and caterers bake a variety of Thanksgiving pies, which are then sold for $25 each as part of this organization’s “Pie in the Sky” campaign, eventually landing on Thanksgiving dinner tables in more than 10,000 homes.

Now in its 12th year, this appetizing campaign is made possible by thousands of people who take time from their “regular jobs” to assume roles as bakers and sellers—helping Community Servings provide upwards of 650 daily meals to people ill with AIDS or other life-threatening illnesses.

So there you have it – just a few of the many different ways fundraisers are making the most of this season of giving. This is no time for a nonprofit organization to take a break. Given people’s level of generosity toward the tail end of the year, the holidays may be the best time to take in donations.

By: Bob Cargill in: Fundraising | Comments (0)| Permalink

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11/11/2004

The Tangled Web We Weave

In case you missed it, well-known copywriter and direct marketing guru Robert Bly weighed in last week in DM NEWS with a rather unfavorable opinion on blogging, and was quickly taken to task by those in the blogosphere.

Steve Hall, author of Adrants, pulled no punches in saying, “it is clear [Bly] has no idea what he is talking about.”

Corporate blog strategist BL Ochman said Bly had written “a rather ill-informed assessment of blogs.”

And in her blog, brand strategy consultant, Jennifer Rice, wrote, “obviously this writer didn’t do his homework.”

I have to admit, I was shocked to see someone of Bly’s stature and experience with the written word so summarily dismissing the viability of this powerful publishing platform. Like my forward-thinking, early-adopting brethren, the blogger in me wanted to call him out for his unfair characterization of most blogs as “the private, idiosyncratic musings of an individual, without censure or editing of any kind.”

But I was also torn. After all, like Bob, I’m a proud direct marketer, a died-in-the-wool copywriter – by trade – and I’ve always had the utmost respect for his knowledge and skills. He’s a longstanding, proven talent at the pinnacle of his field.

But unlike Bob, I am completely enamored with – and sold on – blogging. I don’t see how any writer or marketer could not be at least infatuated with its potential. So with the courage of my conviction, I took it upon myself (on November 3, 2004) to refute Bob’s commentary in the following letter to the editor of DM NEWS.

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Dear Editor,

The great respect I have for Robert Bly is exceeded only by how surprised I was to learn how little he thought of blogs (“Can Blogging Help Market Your Product?”, November 1).

Of all people, such a successful, prolific copywriter and author as he would be one of the first I would expect to have a presence in the so-called blogosphere. Without a doubt, his wealth of knowledge would lend itself well to this relatively new publishing platform.

That said, I would be remiss if I did not call him out for his unfounded – and, frankly, unfair – criticism of blogs.

If most blogs he has encountered are “rambling, streams-of-consciousness musings about a topic of interest to the author, largely bereft of the practical, pithy tips that e-zines, Web sites and white papers offer,” then he obviously hasn’t seen those smart, marketing-related blogs kept by the likes of Tom Peters, Seth Godin, B.L. Ochman and Yvonne DiVita, to name just four.

Bob also suggests that there is “no way of knowing when something new of interest has been added” to a blog, which is not the case at all. There are a number of different ways to subscribe to a blog, not the least of which is RSS, which pushes each new entry to the subscriber’s desktop, as it is posted.

If Bob honestly believes that most blogs are “the private, idiosyncratic musings of an individual, without censure or editing of any kind,” then I invite him to read the last several month’s worth of A Fine Kettle of Fish, the blog I write here at Yellowfin Direct Marketing. Not only has this blog helped us put a personality on our agency, but it has also given us a forum in which to hold forth on the latest topics and issues of interest to the direct marketing, advertising and fundraising communities. And while this blog may not have produced a return on our investment – yet – it has opened up doors to many new business relationships which will surely, over time, lead to new streams of revenue.

Sincerely,

Bob Cargill
Senior Creative Director
Yellowfin Direct Marketing

By: Bob Cargill in: Blogging | Comments (0)| Permalink

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11/4/2004

Sox Congratulatory Ads Swing for the Fence

Red Sox fans had to endure a long, legendary 86 years since the home team last won the World Series, but less than 12 hours after the latest – and perhaps most remarkable – postseason chapter in Major League Baseball history was put to bed, dozens of so-called “congratulatory” ads were put to paper on behalf of the Boston baseball club. And just like their subject matter, these ads were the center of attention. All eyes were on the BoSox, after all – including everything said and written about these local baseball heroes. So like superstar sluggers David Ortiz and Manny Ramirez, the copywriters behind the headlines were swinging for the fence. And I for one enjoyed this show of creative talent, as displayed in the pages of The Boston Herald, The Boston Globe and a special World Series Commemorative issue published by Sports Illustrated.

Some of these ads were better than others, of course. Not all of them were solid hits. Many sprung from tired, old themes – such as The Curse of the Bambino – more than familiar to us diehard fans. But the majority of these ads came through, in spades, when so much credibility was on the line. Most of them caught my attention and still stick in my mind.

You can’t tell the players without a scorecard, though. So what follows is my own personal ranking of 10 of these ads – each one offering kudos to the Boston Red Sox for winning the World Series – judged mainly on the creativity of the copy. I swear I hear a drum roll

Bob’s Top Ten Boston Red Sox “Congratulatory” Ads

# 10

{1918-2004} The curse is dead.
Congratulations Red Sox on winning the World Series.

Comcast

Bob’s comment: With what could pass for an inscription on a tombstone, the Curse of the Bambino is finally laid to rest.”

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#9

Tears of joy.
Congratulations, Boston fans.

Samuel Adams

Bob’s comment: “Six words and one tall glass of beer with tears – er, condensation – dripping down the side.”

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#8

The Joy of Sox!

Boston Herald

Bob’s comment: “One risqué, four-syllable play on words promoting back copies of the newspaper covering the Sox’s run through the playoffs.”

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#7

Here’s to all the fans who kept a light on for the Red Sox.
And to our team’s shining victory!

Sylvania

Bob’s comment: “The messaging works triple duty, promoting the fans, the team and the lighting company itself.”

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#6

Boston 1
Odds 0

The Red Sox. The World Series. The Dream.
Congratulations To The 2004 World Champions.

The Boston Globe

Bob’s comment: “A scoreboard provides confirmation that the Sox overcame the odds to achieve their dramatic World Series victory.”

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#5

Next year finally came.
Congratulations Red Sox. As the Official Bank of the Boston Red Sox, Bank of America salutes this unbelievable World Series win. Higher standards do not get any higher than this.

Bank of America
Higher Standards
The Official Bank of Major League Baseball

Bob’s comment: “A welcome reminder that for the first time since 1918, we don’t have to wait till next year.”

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#4

Faith over Doubt
Guts over Ghosts
Destiny over Dynasty
Sox over Cards

Gillette congratulates The 2004 World Champion Boston Red Sox

Gillette
The Best a Man Can Get

Bob’s comment: “Poignant, eloquent words to capture the emotion of the time and the attention of the reader.”

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#3

HELLO GOD.
I’M A RED SOX FAN.
NICE TO FINALLY
MEET YOU.

ESPN

Bob’s comment: “A stark, two-page spread personifying the prototypical Sox fan as someone who has died and gone to heaven.”

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#2

61
43
29
30
32
45
36
38
50
49
28
33
12
44
13
15
11
3
20
18
19
7
24
31
34
+47
___
1

What’s better than ending an 86-year curse? Doing it as a team.
THANK YOU RED SOX.

New Balance

Bob’s comment: “All the players’ numbers, amassed like a mathematical equation, add up to one winning team.”

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#1

WAY TO GO!
CONGRATULATIONS BOSTON ON YOUR WORLD CHAMPIONSHIP.
LET’S HOPE IT BECOMES A REGULAR THING!

Metamucil

Bob’s comment: “A couple of hilarious double entendres on behalf of this popular fiber supplement go a long way toward branding and give the Sox a high-five.”

By: Bob Cargill in: Advertising | Comments (0)| Permalink

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Written by creative director, copywriter and communications strategist, Bob Cargill, A New Marketing Commentator is an eclectic series of insightful, candid commentaries on direct marketing and advertising trends, developments, topics and issues.