Robert Solomon’s Book, The Art of Client Service

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Are you a good listener? Do you listen more than you talk? Do you give those on the other side of the table the attention they deserve? It is so important to listen to others in both our professional and personal lives. People will think more favorably of you if you give them the floor. They will appreciate your interest in what they have to say. “Listening is more important than talking.” That’s just one of “54 things every advertising and marketing professional should know” according to Robert Solomon’s book, The Art of Client Service. Watch. And, yes, listen…

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