Podcast: The Importance of Authenticity on Social Media in the Fake News Era

Podcast: The Importance of Authenticity on Social Media in the Fake News Era

Advertising, Branding, Business, Marketing, Public Relations, Social Media
Fake news is all around us. Turn on the TV. Listen to the radio. Read the newspaper. Liars, cheaters and stealers abound. Who knows who and what to believe anymore? That’s why it’s more important than ever for businesses and brands to have candid conversations with their connections and constituents. Honesty has always been the best policy, but today the truth will set you far apart from the competition and the clutter. Today, the more transparent, authentic and immediate you are, the more successful you will be in business. Use social media to engage with your audience as human beings, not logos and corporate colors. Use Twitter, Facebook, Instagram, LinkedIn and the like to establish long-lasting, mutually-beneficial relationships with your customers and prospects. Keeping it real as never been more…
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Podcast: Do Things the Opposite Way on Social Media

Branding, Business, Marketing, Social Media
Try doing the opposite of what you’ve been doing up until now on social media. That’s right. Take off your sales and marketing hat, and put on a hat that says, “I’m just like you.” Not only are the algorithms on social media not working in your favor, but your audience is tired of the same old promotional messages you’re sharing with them. If you’re not paying to play, chances are you’re not reaching very much of an audience at all, anyway. So, put a face on your brand and a smile on your face. Show that you have a personality, not just a pulse. Do what George Costanza did in episode 86 of “Seinfeld.” Do things the opposite way on social media. Be less promotional and a lot more…
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Red Tape and Social Media

Red Tape and Social Media

Branding, Business, Marketing, Social Media
Red tape. Unfortunately, it prevents many businesses and brands from making progress in any way, shape or form on social media. Whether it’s because too many chefs are in the kitchen or there is just far too much adherence to outdated rules, red tape can undermine the success of your very best efforts. The most accomplished social media practitioners have a green light in front of them, not red tape. They get autonomy and support from colleagues and management, not questions and criticism. The most effective social media programs are authentic, transparent and immediate. They’re carried out quickly and seamlessly with very few interruptions. If you expect to be successful as an organization on social media, you’ve got to cut to the chase and cut the red tape.
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