Category Archives: Business
November 10, 2017 Bob Cargill Comments Off on Robert Solomon’s Book, The Art of Client Service
Are you a good listener? Do you listen more than you talk? Do you give those on the other side of the table the attention they deserve? It is so important to listen to others in both
August 18, 2017 Bob Cargill Comments Off on The Importance of Trust Among Colleagues
I’ve read a lot of Patrick Lencioni‘s books on leadership and business management. They are all ridiculously awesome and incredibly insightful. “The Five Dysfunctions of a Team” is one of his best books, if you ask me.
August 13, 2017 Bob Cargill Comments Off on The Quality of Empathy in a Leader
Empathy. It’s a quality possessed by many great leaders. It’s a quality to admire. Those who are empathetic are able to understand others. Apparently Theo Epstein has a great deal of empathy. That’s one thing I learned